Verify 3rd party vendor implementation (such as Kerio)īackup their Outlook Identity using the Database Utility (or just copy it over via shell/script this may actually be a better idea) You can also restore the Microsoft Office 2011 folder from Time Machine or previous backup.īefore updating Office 2011 clients, get ready to do the following: To restore your application to its original state, delete it from your hard disk, reinstall it from your original installation disk, and then install the updates that you want. Smart folders are no longer working after the upgrade. Be sure you have your CD Key handy before you upgrade. Some users are reporting the update wiped out product key/registration info. The upgrade process for the Outlook database has failed for many users leaving them with no data and no way to easily get their data back. They recommend their customers to not install this update. Microsoft Office for Mac 2011 Service Pack 2 (version 14.2) is not supported with Kerio Connect at this moment. The update moves several Microsoft User Data (MUD) files to ~/Library/Application Support/Microsoft/Office/, but fails to remove the originals. Before you update be aware of the following issues. ![]() ![]() Microsoft released Service Pack 2 (SP2) 14.2.0 on April 12, 2012. As a reminder in case you weren't quite paying attention the last time a Service Pack completely exploded a Microsoft installation of yours, there was a recent Service Pack update for Microsoft Office 2011 (SP2) that can potentially bork a user's Outlook database.
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